Last updated: July 27, 2026
These Terms & Conditions govern your use of zomeyome.com and purchases from ZomeYome. By using the website or placing an order, you agree to these terms together with our Privacy Policy, Shipping & Delivery page, and Returns & Refunds policy.
Using the website
You must use the website lawfully and provide accurate, current information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account.
Products and information
We aim to describe and display products accurately. Colors, dimensions, firmness, and appearance may vary slightly because of screen settings, manufacturing tolerances, packaging, or the natural recovery of memory foam after unpacking.
ZomeYome products are comfort and support products, not medical devices. Website content is general information and is not medical advice or a promise to diagnose, treat, cure, or prevent any condition. If you have persistent pain, an injury, or a medical concern, seek advice from a qualified healthcare professional.
Prices and payment
Prices and available payment methods are shown at checkout and may change without notice before an order is placed. Applicable shipping charges and taxes are displayed where available. Payments may be processed by third-party providers such as PayPal under their own terms and privacy policies.
Orders
An order confirmation acknowledges that we received your order; it does not guarantee acceptance. We may cancel or limit an order because of stock availability, payment verification, suspected fraud, pricing errors, shipping restrictions, or other reasonable operational reasons. If payment has been taken for a cancelled order, it will be refunded.
Shipping, returns, and refunds
Delivery estimates, customs responsibilities, and shipping charges are explained on our Shipping & Delivery page. Return eligibility and refund processing are explained in our Returns & Refunds policy. Those policies form part of these terms.
Intellectual property
The ZomeYome name, logos, product images, text, graphics, and website design are owned by or licensed to ZomeYome and are protected by applicable intellectual-property laws. You may not copy, reproduce, distribute, or commercially exploit them without permission.
Prohibited activity
You may not interfere with website security, introduce harmful code, scrape or overload the website, misuse another person’s information, attempt unauthorized access, or use the website for unlawful, fraudulent, or abusive purposes.
Third-party services
The website may contain links to or rely on third-party services. We are not responsible for third-party content, availability, policies, or actions, except where applicable law provides otherwise.
Liability
To the maximum extent permitted by law, ZomeYome is not liable for indirect, incidental, or consequential loss arising from website use or product purchase. Nothing in these terms excludes liability that cannot legally be excluded or limits mandatory consumer rights.
Changes to these terms
We may update these terms when our services, products, or legal obligations change. The version posted on this page applies from its stated update date.
Contact
Questions about these terms can be submitted through the ZomeYome contact form.