Last updated: July 27, 2026
This Privacy Policy explains how ZomeYome (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit zomeyome.com, create an account, place an order, contact us, or otherwise use our services.
Information we collect
- Contact and account information: name, email address, phone number, billing and delivery addresses, and account credentials.
- Order information: products purchased, order history, delivery preferences, returns, and customer-support messages.
- Payment information: payment status and limited transaction details. Complete payment credentials are processed by payment providers such as PayPal and are not stored by ZomeYome.
- Device and usage information: IP address, browser, device type, pages viewed, referral source, cookies, and similar technical data.
- Information you submit: contact-form messages, reviews, survey responses, and other communications.
How we use information
- Process payments, orders, delivery, returns, and refunds.
- Provide account features and customer support.
- Send transactional messages and, with your consent where required, marketing updates.
- Improve website performance, products, and customer experience.
- Prevent fraud, protect the website, and comply with legal obligations.
Cookies and analytics
We use necessary cookies to operate the store, remember cart and account activity, and maintain security. We may also use analytics or advertising cookies to understand website performance and improve marketing. Where required, you can accept or reject non-essential cookies through the consent controls shown on the website or your browser settings.
How we share information
We share information only as reasonably necessary with service providers that help us operate the store, including website hosting, WooCommerce, payment processors such as PayPal, shipping carriers, analytics providers, email services, fraud-prevention services, and professional advisers. We may also disclose information when required by law or in connection with a business reorganization.
ZomeYome does not sell personal information for money. Some privacy laws may define certain analytics or advertising disclosures as “sharing”; where applicable, you may have the right to opt out.
International processing
Because ZomeYome serves customers worldwide, personal information may be processed in countries other than your own. We use reasonable safeguards for international transfers where required by applicable law.
Data retention and security
We retain personal information for as long as needed to provide services, maintain transaction and tax records, resolve disputes, prevent fraud, and meet legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your privacy rights
Depending on your location, you may have rights to access, correct, delete, restrict, or receive a copy of your personal information, withdraw consent, or object to certain processing. You may also unsubscribe from marketing messages at any time. We may need to verify your identity before completing a request.
Children’s privacy
Our website is not directed to children, and we do not knowingly collect personal information from children below the minimum age required in their jurisdiction.
Third-party links
Our website may link to third-party services. Their privacy practices are governed by their own policies, and ZomeYome is not responsible for those external services.
Changes to this policy
We may update this policy to reflect changes in our services or legal requirements. The latest version will always be posted on this page with its updated date.
Contact us
To ask a privacy question or exercise a privacy right, please use the ZomeYome contact form.